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If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
You've promised to be there for them through more than just sickness and health, but until death.
However, with up to 50 percent of all marriages ending in divorce, that's not exactly the case anymore—and online dating platforms are well aware of this fact.
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.
We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.
Perhaps it's the flexibility in their gender and relationship statuses—for instance, you can list yourself as 'attached' as well as 'looking' at the same time.
Or, maybe it's the open feel of the site that welcomes folks of all loving beliefs to its folds.